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Offering IT Support and IT Consulting to NYC and the rest of the USA.
Whether you need support now, or long term support, contact us to find your solution.
When it comes to keeping your technology running smoothly, nobody can ensure success better than TekHattan. Our TekWatch Managed IT Service now offers:
- Unlimited remote support
- Centrally controlled patch and update management
- Monitored anti-virus, anti-malware, and anti-spyware
- Complete program tracking to maintain integrity of operating system and prevent intrusions
- Proactive hardware monitoring to reduce data loss
Whether your project is small or large, TekHattan has a solution that can work for you. Some of the areas we specialize in include:
- Infrastructure evaluation and recommendation
- New office infrastructure build out
- Event or Trade Show technology and networking
- Cloud application analysis and deployment
- Cyber security evaluation and investigation
Whether you are hiring TekHattan to build out your network, or assist with a network outage, we can help. Our networking services include:
- Network infrastructure build out
- Emergency networking services in case of network failure or intrusion
- Cloud based networking solutions
- Unified communications consulting
- Network optimization and replanning
TekHattan can assist with our outsourced Help Desk Services, regardless if the help desk is for your employees or customers. Our Help Desk Services include:
- 100% USA based help desk operations
- 24/7/365 service availability
- 15 minute guaranteed response time on all submitted tickets
- Rates lower than an individual help desk would usually cost due to pooled resources
- 100% resolution rate. TekHattan will work with all of your vendors to resolve all help requests
TekHattan offers remote support, on or off contract. Unlimited remote support is included with our monthly TekWatch service. Our RemoteTek service offerings include:
- 100% USA based remote technicians
- Quick connect time for contracted clients (5 minute response time available)
- Discounted billing rates versus on-site support
- Fast resolution rate (Most issues are solved within two hours)
- Remote threat removal services (Viruses, spyware, malware, etc.)
TekHattan is available to support the Internet based communications your company needs. Some web design & development services Tekhattan offers include:
- Website or application design
- Deployment on different platforms (AWS, WordPress, Magento, Drupal, etc.)
- Development of applications to users of mobile devices (Android & iOS)
- Enterprise grade Internet services (Servers in the cloud, content delivery networks, load balancing)
Printers have been long despised by office-goers. TekHattan is out to fix that by way of our managed printer services, including:
- Printer installation, network sharing, and cartridge installation
- Remote printer management
- Expeditious printer part replacement
- New workstation deployment
- Print needs consultation
My experience with Tekhattan was simply amazing. Called them and they had a tech out within two hours. Got my company back online same day. Will be using them from now on!
Diagnosed problem over the phone & came over in 2hrs with the new parts, software & tools needed to complete the job for a reasonable fee. Friendly, knowledgeable & answered all of my questions. We would definitely use TekHattan the next time we had a problem or new installation. Recommended to friends & colleagues.
After being brushed off by 3 other companies who wouldn’t help me, Alex at TekHattan saved the day right before I jumped out the window because I couldn’t figure out how to set up 2 routers in our office in order to accommodate our new phone system. He called me a few minutes after I submitted an inquiry online and was at my office in 20 minutes. 45 minutes later I had working phones. My only regret is wasting so much time trying to figure it out on my own.
I’m so pleased to work with a company who offers fair pricing (on and off contract). Alex did a great job in deciphering my tech issues and solved everything in a very timely manner. This is now my “go to” service place if anything should arise in the future! Highly recommended!