With big business comes big projects. TekHattan is standing by ready to tackle special projects and provide IT Consulting services to those who seek assistance. Give us a call today to find out how we can help you and your business.
Emergency IT Support
Have an office technology issue that needs to be resolved promptly? We understand that downtime is never good for business. We can send a technician out the same day in most circumstances to assist you immediately. 24/7 Support is available.
In need of a web makeover? Whether you already own a site that you are looking to improve or starting new, TekHattan can guide you every step of the way. Give us a call today so we can discuss your current web needs.
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Offering IT Support and IT Consulting to NYC and the rest of the USA.
Whether you need support now, or long term support, contact us to find your solution.
When it comes to keeping your technology running smoothly, nobody can ensure success better than TekHattan. Our TekWatch Managed IT Service now offers:
- Unlimited remote support
- Centrally controlled patch and update management
- Monitored anti-virus, anti-malware, and anti-spyware
- Complete program tracking to maintain integrity of operating system and prevent intrusions
- Proactive hardware monitoring to reduce data loss
Whether your project is small or large, TekHattan has a solution that can work for you. Some of the areas we specialize in include:
- Infrastructure evaluation and recommendation
- New office infrastructure build out
- Event or Trade Show technology and networking
- Cloud application analysis and deployment
- Cyber security evaluation and investigation
Whether you are hiring TekHattan to build out your network, or assist with a network outage, we can help. Our networking services include:
- Network infrastructure build out
- Emergency networking services in case of network failure or intrusion
- Cloud based networking solutions
- Unified communications consulting
- Network optimization and replanning
TekHattan can assist with our outsourced Help Desk Services, regardless if the help desk is for your employees or customers. Our Help Desk Services include:
- 100% USA based help desk operations
- 24/7/365 service availability
- 15 minute guaranteed response time on all submitted tickets
- Rates lower than an individual help desk would usually cost due to pooled resources
- 100% resolution rate. TekHattan will work with all of your vendors to resolve all help requests
TekHattan offers remote support, on or off contract. Unlimited remote support is included with our monthly TekWatch service. Our RemoteTek service offerings include:
- 100% USA based remote technicians
- Quick connect time for contracted clients (5 minute response time available)
- Discounted billing rates versus on-site support
- Fast resolution rate (Most issues are solved within two hours)
- Remote threat removal services (Viruses, spyware, malware, etc.)
TekHattan is available to support the Internet based communications your company needs. Some web design & development services Tekhattan offers include:
- Website or application design
- Deployment on different platforms (AWS, WordPress, Magento, Drupal, etc.)
- Development of applications to users of mobile devices (Android & iOS)
- Enterprise grade Internet services (Servers in the cloud, content delivery networks, load balancing)
Printers have been long despised by office-goers. TekHattan is out to fix that by way of our managed printer services, including:
- Printer installation, network sharing, and cartridge installation
- Remote printer management
- Expeditious printer part replacement
- New workstation deployment
- Print needs consultation
Alex[our technician] always helps us get through our issues or anything with need very quickly. We are very happy with Tekhattans service!
Jaye[an Account Manager] was very helpful, courteous and patient. He[our onsite technican] resolved the issue efficiently.
Very personable and got the job done. He[our technician] was also able to gather some valuable information about a missing router while on-site.
He[our technician] did great, quickly and without any problems
Alex was friendly, informative, and extremely helpful. He kept me in the loop throughout what turned out to be a longer process than I had expected and answered all my questions clearly. I’ve rarely been this impressed with the level of customer service in more or less any type of business – the kind of support that will definitely have me calling TekHattan again if I ever need too (though hopefully not too soon!)